Nick Scali Furniture

Reviews of Nick Scali Furniture

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  A Google User Added June 25, 2017

  ★ ☆ ☆ ☆ ☆
  Go to Domayne or Harvey Norman!!
  I purchased a leather couch $3690 + additional warranty $195 + delivery $75. During the sale, it was arranged that we would have delivery the next saturday. I confirmed that upon delivery we could have assistance moving old couch furniture from living room to garage. We were assured that this would be no problem - not even asking if it was heavy furniture or multi-story - which it is not!
  
  I was told to expect a call the Friday evening before hand to give a time - no call!! At 9.30am having kept my entire day empty I called Nick Scali Kotara to be told yes - I would get a call back with my time of delivery. I received a call back to advise that i would not be receiving my delivery at all that day as the trucks were too full in the Sydney warehouse and mine was not loaded!! Needless to say I was already unhappy with Nick Scali's poor level of communication. It was simply assumed that I could put aside another day to wait for a delivery. After a few phonecalls and me having to make alternate (significantly inconvenient) personal re-arrangements, the delivery fee was waived, but I still would not get delivery of the couches until Tuesday 21st - but yes they would be able to assist with the old furniture.
  
  After a very unhappy start, I have just walked into my home to find my living room crammed with 2 sets of couches - my new set AND MY OLD SET!!!
  
  It seems the Nick Scali delivery guys advised that "due to OHS they will not move existing furniture". Additionally all the packaging that the couches came wrapped in were refused to be taken with the delivery guys again contrary to what we told during the sale.
  
  How on earth can you believe their promises of quality product and great additional warranties when they cant even get the sale and delivery right. Go to Harvey Norman or Domayne is my recommendation!!

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Replica Furniture, Online Furniture, Replica Chairs, Replica Eames Chairs, Bar Stools, Lounges and designer furniture from our exclusive online store, which is only available online! Trust Nick Scali Online, supplying Australians with quality furniture for over 50 years.